
FREQUENTLY ASKED QUESTIONS
- What are your hours?
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As a boutique photography business, we cater to our clients needs and their availability. We are flexible with time and able to photograph any day of the week! Office hours are from 8 am to 6 pm (CT). However, we can be reached via email and social media at any time. Please allow 24 hours for a response.
- Where are you located?
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We are located in Dallas, TX and we also photograph the surrounding areas. We are willing to travel out of state if needed for an additional fee. Just let us know what your needs are and we will work together to make it happen!
- Do you accept same day appointments?
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We would typically like to have 24 hours notice before the appointment. However, there are some situations in which we would be able to accept same day appointments.
- What payment options do you accept?
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We accept cash, money orders, cashiers checks, all types of credit/ debit cards.
- How long is the typical wait?
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The wait time depends on the season. Typically, during our busiest seasons, we will contact you back within 24 hours, maybe less. Slower seasons within hours. We value each client/ potential client's business and time, therefore we try to return any calls or texts as quickly as we can.
- Do you have a cancellation policy?
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If you are unable to attend your appointment, we kindly request that you inform us by phone as soon as possible, ideally 24 hours in advance. We understand that unforeseen circumstances may arise, and if that's the case, we ask for at least 3-4 hours' notice to reschedule. Please note that if we do not receive notification prior to your appointment, your deposit will be forfeited. Thank you for your understanding!
Cassi G Photography
Dallas, TX
214-695-1929
cassi@cassigphotography.com